Terms of Use
This document sets out the terms of use of the modena.am platform and governs the legal relationship between the User and Modena.
Contents
General provisions
Modena functions and services
Registration and account security
Payment procedure and fees
Rights and obligations of the parties
Limitation of liability
Changes to the terms
Related document (Privacy Policy)
1. General provisions
1.1. These Terms of Use (the Terms) govern the relationship between the modena.am digital platform (Modena) and natural or legal persons who use its website and related functions (the User).
1.2. Modena is a technology platform that allows users to obtain information, make online bookings, and receive related services.
1.3. Registering on the website, creating an account, or using any Modena function constitutes the User’s full and unconditional acceptance of these Terms.
1.4. For questions or to get in touch, you may contact us using the contact details published on the modena.am website.
2. Modena functions and services
2.1. Information services. Providing users with information, materials, and guidance published on the website.
2.2. Booking management. Creating online bookings for services, recording selected dates and times, and tracking their status.
2.3. Online payments. Paying deposits or service fees directly from the website through integrated secure payment systems.
2.4. Notices and messages. Receiving notices about booking confirmation, status changes, or important updates by email or other channels.
2.5. Payment history. Viewing the history of bookings and payments in the User’s personal account.
3. Registration and account security
3.1. To use Modena fully, the User may complete sign-up by providing current, accurate, and reliable data (first name, last name, phone number, email address).
3.2. The User is personally responsible for keeping login credentials (username/email and password) confidential and for any action or booking made under their account.
4. Payment procedure and fees
4.1. Payments for bookings and services are made through licensed third-party payment gateways and partner banks.
4.2. Modena does not collect or store Users’ confidential bank card data (CVV codes, card expiry, and similar).
4.3. When making online payments, banks or payment systems may charge a corresponding fee (if applicable), of which the User is informed before final confirmation of payment.
5. Rights and obligations of the parties
5.1. The User undertakes to:
Provide only reliable information when registering and making bookings.
Not use the platform for fraud, spam, or creating obviously fake bookings.
Not take actions that may disrupt the normal operation of the website or technical infrastructure.
5.2. Modena has the right to:
Change, update, or improve the website’s information content and functions at any time.
Temporarily restrict or block the User’s account in case of a serious breach of these Terms or the legislation of the Republic of Armenia.
Suspend the website for planned technical or preventive maintenance.
6. Limitation of liability
6.1. The Modena platform and the information on it are provided on an as is basis. We do not guarantee that the system or the information will be absolutely uninterrupted or free of defects.
6.2. Modena is not liable for damage caused by failures of third-party payment systems, loss of internet connectivity, or the User providing incorrect data.
7. Changes to the terms
7.1. Modena management reserves the right to amend these Terms unilaterally. The new edition takes effect from the moment it is published on the modena.am website.